FAQs

What is the jewellery made from?
All of the pieces are made from 925 solid Sterling Silver. Earring studs and scrolls, and any chains are also made from Sterling Silver. Some pieces also include natural stones.

Where is it made?
Eightfourteen Jewelry is made in Los Angeles, California. I'm originally from Staffordshire, England, and studied silversmithing in the Jewellery Quarter in Birmingham. I use stones which have been purchased from jewellers and stone dealers in both England and Southern California.

How is it made?
Each piece of jewellery is hand made using traditional jewellers methods including saw piercing, metal forming, soldering and hand finishing.

Can I order more than one of the same piece?
All Eightfourteen Jewellery is made as a unique piece, no casts or mass manufacturing methods are used. There is only one of each piece available. The item you see photographed is the exact one you will buy. If you would like to order more than one of something, please do get in touch as I may be able to make a new item for you!

How long are the necklace chains? Can I order a different chain?
Necklace chains are 16 inches long as standard, unless otherwise stated in the description. If you would like a different chain please let me know using the contact form. 18 inch chains are available at no extra cost if requested at the time of ordering.

How can I pay for my order?
We use Paypal to handle all of our website payments. If you do not have a Paypal account you can still use any credit or debit card without having to create an account.

Are the payments secure?
Yes. Paypal is one of the largest web payment services and all payment details are handled by their secure servers and backed by their guarantees. Click here for more details on Paypal.

How much is postage?
Standard shipping within the US is $8.00 and usually takes 3 to 5 working days. Standard international shipping costs $14 and takes 7 to 14 business days. Buyers are responsible for any customs and import taxes that may apply. I accept no liability or responsibility for unforeseen delays due to customs clearance. Please get in touch if you would like expedited shipping.

How will the jewellery arrive?
All jewellery comes with an Eightfourteen giftbox at no extra cost.

Any more questions? Please get in touch using the contact form!